Deposit Policy
All appointments require payment of a deposit at the time of booking. A booking will not be made without a deposit. The deposit amount reflects the appointment you are booked for. The deposit is held on your account to secure your booking and is redeemable off the consultation fee or treatment cost.
Free Consultation Policy
Our 20 min consultation is complimentary if you show up to your booked consultation appointment. We do require a 50 dollars deposit at the time of making appointment. This initial consultation is subject to our commitment fee, which will go towards to any treatments or future treatments you have.
Cancellation Policy
All cancellations of appointments, or rescheduling of appointments, requires a minimum of 48 hours’ notice either via phone call or email. For cancellation, rescheduling or no shows of appointments within 48 hours, deposit will be lost or a prepaid treatment will be forfeited.
If your appointment is scheduled less than 48 hours before your appointment, a cancellation fee of the deposit paid does apply should you cancel the appointment. This is non-negotiable.
Refund Policy
It is important that the clients understands procedures are not an exact science. Every human body is different and may react differently to treatment and product. We do our best to provide you the best outcome, however, the product and/or service has been provided, and it is therefore not possible for Beautycode Aesthetic Clinic or the consulting doctor/practitioner/ beauty therapists to refund Treatment Fees. This is non-negotiable.